Privacy and data

How Global Merchandising handles your information.

This Privacy Policy explains what information we collect, why we use it, when it may be shared, and the choices available to you when using globalmerchandising.shop.

Last updated: September 18, 2026

Information we collect

We collect information needed to operate the store, process purchases, deliver products, provide customer support, and protect the store. This may include your name, email address, phone number, billing and shipping address, account details, order history, return requests, support messages, and delivery information. Payment card details are processed by our payment provider and are not stored directly by Global Merchandising.

How we use information

We use information to maintain accounts, process and confirm orders, arrange shipping, provide tracking, handle returns and refunds, respond to support requests, prevent fraud, protect security, improve the store, coordinate with suppliers and carriers, and comply with legal, tax, accounting, and regulatory obligations.

When we share information

We may share information necessary to complete your order with providers supporting payments, hosting, authentication, email, shipping, fulfillment, fraud prevention, analytics, customer support, and inventory operations. For supplier-fulfilled products, we may share the recipient name, shipping address, contact information, and order details needed to fulfill and track the shipment. We do not sell customer personal information for money.

Cookies and similar technologies

We may use cookies, local storage, session technologies, and similar tools to keep you signed in, remember cart activity and preferences, maintain security, understand store usage, and improve performance. Disabling required technologies may affect account, cart, or checkout features.

Payment information

Payments are processed through Stripe or another provider displayed during checkout. We receive payment status, transaction references, and limited billing information needed to manage an order, but we do not store complete payment card numbers or security codes on the storefront.

Data retention

We retain information as reasonably necessary to provide services, maintain account and order records, process returns and refunds, resolve disputes, prevent fraud, complete accounting and tax obligations, comply with law, and enforce our agreements.

Your choices and requests

You may request help accessing, correcting, or updating information connected to your account. Contact support through the Contact page and include the email address associated with your account. We may verify your identity before completing a privacy-related request. Some records must be retained for order, payment, tax, accounting, security, legal, or dispute-resolution purposes.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No online system can be guaranteed completely secure. Please protect your sign-in information and contact us promptly if you believe your account has been accessed improperly.

Children's privacy

Global Merchandising is a general-audience online store. We do not knowingly request or intentionally collect personal information from children for independent purchases. Parents or guardians who believe a child provided information may contact us so we can review the request.

Policy updates

We may update this Privacy Policy when our services, technology, legal obligations, or business practices change. The updated version will be posted on this page with a revised date.